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For the customer, support means help in need. Our team has all the necessary tools to help you as quickly and smoothly as possible. We can be reached by phone at the following number: +32 (0)51 200 028. An expert will speak to you in your native language.

Using Teamviewer, we can log in online and analyse the problems in great detail. All problems are also logged in our ticket system. This way, all questions can be tracked centrally and all customers can follow up their questions themselves and consult the general knowledge database. Do you have a general question about our software? Look below for more information and documentation.

Request a TeamViewer session

Click on the button below to request a TeamViewer session:



How do I contact ADOPT id PLM support?

What are the benefits of an active maintenance contract with ADOPT id PLM?

How do I create a Siemens webkey account?

How do I configure a licence server?


Solid Edge

How do I install Solid Edge?

How do I install Solid Edge Standard Parts?


Siemens NX

How do I install Siemens NX?

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